Honeygain Helpdesk
External Honeygain Support articles for end-users
General questions
- What is Honeygain?
- How does Honeygain work?
- How to start?
- Which platforms Honeygain supports?
- Is Honeygain safe? What user data is being collected?
- Can my internet bandwidth be used for illegal activities?
Technical questions
- What to do if macOS device stopped sharing internet bandwidth
- Error: Terms of Use have failed to load
- Does Honeygain support IPv6?
- Error: Network overused
- Error: Whoops! There seems to be a problem with your Network Connection
- Error: Unusable network
Payout questions
- How to request a payout?
- How to complete Tipalti registration?
- What to do if I have not received my payout?
- What are the payout methods?
- Error: The account information could not be validated by PayPal. Please verify that your details are exactly as they are in your PayPal account (name and email address).
- How to payout on Honeygain using JumpTokens
Referral questions
Account questions
- What to do if I forgot my password?
- What to do if I no longer have access to my original Honeygain registration email?
- How to change my email address?
- How to verify/confirm my email address?
- How to add a device to your Honeygain account?
- How to log in to Honeygain account using socials on Docker Container or iOS application
Content Delivery
Lucky Pot
Honeygain Anti-Cheat
- What is HAC?
- How can I ensure that my account will not be suspended?
- Can my account be suspended if one (or more) of my referrals does not pass the anti-fraud procedure?
- Why was my account suspended?
- Can you tell me what fraudulent activities I carried out?
- Can I appeal the suspension of my account?
JumpTask
- Is it possible to cash out in JumpTokens withouth switching to JumpTask mode?
- What is JumpTask?
- What is JumpToken?
- What is JumpTask mode
- How to start earning into a JumpTask account balance?
- What happens when JumpTask mode is enabled on the Honeygain account