Honeygain Helpdesk
External Honeygain Support articles for end-users
General questions
- What is Honeygain?
- How does Honeygain work?
- How to start?
- Which platforms Honeygain supports?
- Is Honeygain safe? What user data is being collected?
- Content Delivery: What is it? Where is it available? What are the requirements for it? How much does it pay?
Technical questions
- Error: Network overused
- Error: Whoops! There seems to be a problem with your Network Connection
- Error: Unusable network
- Error: Email not valid
- Error: Not valid uid!
- Error: "Windows cannot access the specified device, path, or file"
Payout questions
- Why are Bitcoin payouts temporarily unavailable?
- What to do if you did not receive your JumpToken payout.
- What is the current payout rate?
- How to request a payout?
- What payout process looks like?
- What are the payout fees?
Referral questions
Account questions
Content Delivery
Lucky Pot
Honeygain Anti-Cheat
- What is HAC?
- How can I ensure that I will not be banned?
- Can I be banned if one (or more) of my referrals does not pass the anti-fraud procedure?
- Why was my account banned?
- Can you tell me what fraudulent activities I carried out?
- Can I appeal the ban of my account?
JumpTask
- What is JumpTask?
- What is JumpToken?
- What is JumpTask mode
- How to start earning into a JumpTask wallet?
- What happens when JumpTask mode is enabled on the Honeygain account
- How can I convert my JumpTokens to actual currencies?