Honeygain Helpdesk
External Honeygain Support articles for end-users
General questions
- How to do a complete Honeygain uninstall?
- What is Honeygain?
- How does Honeygain work?
- How to start?
- Which platforms Honeygain supports?
- Is Honeygain safe? What user data is being collected?
Technical questions
- Error: Network overused
- Error: Whoops! There seems to be a problem with your Network Connection
- Error: Unusable network
- Error: Email not valid
- Error: Not valid uid!
- Error: "Windows cannot access the specified device, path, or file"
Payout questions
- Error: The account information could not be validated by PayPal. Please verify that your details are exactly as they are in your PayPal account (name and email address).
- What to do if I have not received my payout?
- Why Bitcoin payouts were removed
- What is the current payout rate?
- How to request a payout?
- What are the payout fees?
Referral questions
Account questions
Content Delivery
Lucky Pot
Honeygain Anti-Cheat
- What is HAC?
- How can I ensure that my account will not be suspended?
- Can my account be suspended if one (or more) of my referrals does not pass the anti-fraud procedure?
- Why was my account suspended?
- Can you tell me what fraudulent activities I carried out?
- Can I appeal the suspension of my account?
JumpTask
- What is JumpTask?
- What is JumpToken?
- What is JumpTask mode
- How to start earning into a JumpTask wallet?
- What happens when JumpTask mode is enabled on the Honeygain account
- How can I convert my JumpTokens to a FIAT currency?