Where can I find my JumpTask ID? – Honeygain

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Your JumpTask Account ID is in your profile.

You need it to turn on JumpTask mode or to send a Honeygain payout to JumpTask credits. It's also the first thing to check if your credits don't show up.

⬢ Find it on the Honeygain Dashboard

If your JumpTask account is already connected:

Open your profile

Click your profile icon in the top-right corner of the Dashboard.

Scroll to the JumpTask section

Copy your Account ID

If you've connected more than one, you'll see all of them here.

JumpTask Account ID in the Honeygain profile section

⬢ Find it in JumpTask

Not connected yet? Log in at app.jumptask.io and open the Account information tab. Your Account ID is shown there.

⬢ Credits not showing in JumpTask?

Usually, the credits are in a different JumpTask account. Check which Account ID is connected on your Honeygain Dashboard, as shown above, and log in to JumpTask with that account.

⬢ Still can't see your credits?

The credits may be in another JumpTask account if:

⬢ You've connected more than one JumpTask account.

⬢ You recently changed the connected account. Earlier credits stay on the previous one.

Ask our support team for a list of all JumpTask IDs connected to your Honeygain account, then log in to each one to check its balance.

⬢ Can't log in to a JumpTask account?

Contact JumpTask support. If your ID is a standard user ID, they can help you recover the account through your email. If it starts with 0x, it was created with the old wallet login. JumpTask support can tell you how to access it now.

⬢ Find it on the Honeygain Dashboard

⬢ Find it in JumpTask

⬢ Credits not showing in JumpTask?

⬢ Still can't see your credits?

⬢ Can't log in to a JumpTask account?

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